Refund policy

We want you to be delighted with your purchase. If for any reason you're not, please return the item to us in its original condition within 28 days of delivery for a full refund.

Return address:

Just Collecting, 19 Britannia Place, Bath Street, St. Helier, Jersey, JE2 4SU

Please note, we are unfortunately unable to offer returns on any celebrity hair. All items are returned at buyer's expense.

Order cancellation policy

If you wish to cancel your order prior to dispatch, please get in touch with us at info@justcollecting.com. We will arrange a full refund, excluding any transaction fees.