Getting Started
What fees do you charge?
We charge a 25% Buyer’s Premium on the hammer price (the winning bid amount).
There is 0% VAT as we are based in Jersey, Channel Islands, and are exempt from UK Value Added Tax.
What do you auction?
Just Collecting Auctions sells rare collectibles of historical importance. These include:
Postal Stamps, Coins & Medals, Trading Cards, Space and Aviation Memorabilia, Movie Memorabilia, Rock and Pop Memorabilia, Rare Autographs and Signatures, Historical Documents and Artefacts, Luxury Watches and Handbags.
How do I bid?
You’ll need to first create an account, then register to bid in a particular auction. It’s straightforward.
Click on the “Sign in” button on the top right of any page on the website, and complete the form:
- Register your email: Provide an email address and create a password.
- Validate your email: Click the verification link sent to your email.
- Complete your profile: After verifying, you’ll be prompted to log back in to complete your profile with contact details, and to accept the Terms, Conditions and Privacy Policy.
You will only need to create an account once; however, you will need to register for each auction.
- Click ‘Register’ on your chosen auction – this is found either on the home page, or next to each lot.
- Accept the Terms & Conditions of Sale.
- Check and confirm your contact details are correct.
- Click YES.
Do I have to provide photo ID?
We require you to provide ID verification to secure items priced £5,000 or above.
Whilst you’re not required to complete this step when creating your account, you will have to provide this information prior to receiving the invoice for your winning lot.
How do I activate my account?
Activating your account is a simple process. Once you’ve registered, you will receive an activation link via email. Just click on the link, and your account will be confirmed and activated.
Sometimes our activation emails might end up in your email’s spam or junk folder. If you encounter any difficulties with activating your account, don’t hesitate to contact us.
I want to sell something
It’s easy to sell with us. To get started, just fill out our form.
Registered Users
Forgotten your username or password?
Don’t worry; it’s a quick fix.
Head to the ‘Login’ section of the site and select ‘Forgotten Username or Password?’
There you’ll be able to enter the email address you registered with, and we’ll send you an email containing your username and a link which will enable you to reset your password.
If you’re still having issues then don’t hesitate to email us at info@justcollecting.com or fill out our contact form.
I've won, what next?
You will receive an email with your invoice in the days following the auction. Once full payment is received, your items will be shipped within 7 working days.
How do I make a payment?
Payment needs to be made via electronic bank transfer or CHAPS within 72 hours of receiving your invoice. All bank details are on your invoice. VAT is not charged.
Just Collecting Banking Details
NatWest
Just Collecting Limited
Jersey, Channel Islands, British Isles
JE2 4SU
Sort Code: 60-12-03
Acc No: 27364720
BIC: RBOSJESH
IBAN: GB90 NWBK 6012 0327 3647 20
How do I receive my lots?
Once the lots have been paid for in full, your items will be shipped within 7 working days.
Do I have to pay sales tax?
We do not charge Sales Tax, only the Buyer’s Premium of 25% on the hammer price.
Just Collecting Auctions is exempt from UK Value Added Tax.
I've accidentally placed a bid at auction - can I cancel my bid?
Please immediately contact one of our team: +44 (0)1534 639 998 or info@justcollecting.com
How do I arrange to view an item at Auction?
Please contact us to arrange a time and date. Viewing periods differ depending on the specific terms and conditions for each auction.
What does "Pending Approval" mean?
Pending status indicates that your auction registration request has been submitted but we have not yet processed you for bidding privileges. These steps are manual and occur during our regular business hours.
Your billing address details must be entered correctly for approval to be successful.
Please note your request to be approved for bidding in an auction is at our discretion.
What is overtime bidding?
Overtime bidding occurs if there is a bid placed on an item in the final 10 minutes of the sale. When the bid is placed, the end time extends by 10 minutes.
Support
I am looking for a specific item but I can't find it?
If you’re looking to purchase a specific item that is not in any of our listed auctions, please contact us. We are specialists at sourcing to order.
Can I change my contact details?
Certainly. Once signed in, head to “My Account” and select “My Settings”. Here you can update your personal information and preferences.
You won’t be able to update your email address. To do this, you’ll need to email info@justcollecting.com. Please include your username and previously linked email address so that we can locate your account.
Helpful auction terms
Bid Increment
The amount by which a lot’s price is increased upon bidding. For instance, a £500 increment would mean an opening bid of £5,000 would be bid to £5,500, £6,000, £6,500. The auctioneer can vary the increment per lot at their discretion.
Bought-In (a.k.a. Passed)
If there are no bids on a lot, or if bidding does not reach the lowest possible selling price, the lot is “bought in”, meaning it is unsold and remains the property of the owner.
Buyer
The person who placed the highest bid on an item becomes the buyer, or new owner of that item when his/her bid is accepted by the auctioneer, and payment in full has been received.
Buyer’s Premium
The percentage above the hammer price paid by the buyer to the auction house. It forms part of the total purchase price.
Cataloguing
Every lot offered for sale is described for the online catalogue. This will include physical characteristics, owner history, and related facts. This information is published in the online auction catalogue.
Competing Bids
Before and during a sale, an auction house accepts competing bids for a lot from absentee bidders, phone bidders, online and in-room bidders if all of these bidding methods are available.
Condition Report
A written description of the imperfections of an object (or lack thereof), particularly of characteristics that might affect value. This is essential information for prospective bidders.
Consignor (a.k.a. Seller)
The owner who is authorising the auction house to act as agent on his or her behalf for sale.
Consignor Agreement
The contract between the auction house and consignor.
Hammer Price
The final price at which the auctioneer’s “hammer” falls. Note this does not include the buyer’s premium.
Final Selling Price
Hammer Price + Buyer’s Premium.
Lot
An individual object or group of objects offered for sale at auction as a unit.
Lot Number
Every lot in an auction is given a unique lot number. The lots are sold in numerical order.
Online Bidding
The option of bidding online in advance of an auction or in real time during an auction through a computer or mobile device.
Reserve Price
The reserve price is the lowest price which a seller is willing to accept for his or her item. Reserves are set at or below the low estimate, and if bidding ends before the reserve is reached, the property will not be sold. We keep the reserve confidential with the seller.
Starting Price
Price at which bidding begins. Note this may be lower than the reserve.