Mappin & Webb



2015-06-26 10:38:33

Mappin & Webb is one of the UK’s oldest jewellers. It is well known for producing and selling high-quality silver.

The company is silversmith to Her Majesty the Queen and to His Royal Highness Prince of Wales.

Founding and early years

Founded in 1774 by Jonathan Mappin, Mappin & Webb is one of the UK's leading retailers of fine jewellery and silverware. Today, it is renowned for combining timeless craftsmanship with superior quality and contemporary design to produce exquisite jewellery, elegant silverware, watches and glassware.

Jonathan Mappin opened his first small silversmith workshop in Sheffield in 1774 and the following year the Mappin mark was entered at the assay office. Over the next fifteen years Jonathan Mappin's reputation for producing high quality silver spread throughout Sheffield. From these humble beginnings the business grew steadily and soon the next generation were expanding the business further

First store

The first store to be opened in London was in 1849 at 17 Fore Street and was soon followed by stores in Moorgate and King William Street. In 1858, following rapid expansion of the Sheffield factory, John Newton Mappin invited his brother-in-law, George Webb to join him in the business. The first association of Mappin & Webb was forged.


Mappin & Webb is presently owned by the Jewellers Goldsmiths group. It currently has 15 premises across England, Scotland and the Channel Islands.


Jewellery and silver restoration

Mappin & Webb offers "first class" jewellery and silver restoration services, with all work undertaken by its team of jewellery craftsmen that are based in Hatton Garden, United Kingdom.

Its website recommends that buyers visit its showroom at least once a year, whereupon Mappin & Webb's experts check for signs of damage or wear and tear to clients' jewellery and silverware.

Watch services

Mappin & Webb offers a "first class" watch repair service. Many of its team of expert watch makers are accredited by Rolex, Breitling, Cartier, TAG Heuer "and most premium Swiss watch brands."

Its United Kingdom showrooms have on-site watch technicians are located in:

  • Bournemouth
  • Cambridge
  • Fenchurch Street, London
  • Glasgow
  • Guernsey
  • Guildford
  • Manchester
  • Regent Street, London


The Mappin & Webb Handcrafted service creates bespoke jewellery "to your tastes, no matter how extravagant" with highly skilled craftsmen, based in its dedicated workshop.


Professional valuation from Mappin & Webb are invaluable for insurance and to help recover stolen items. The firm takes digital photographs to note any distinguishing features and write a full description of each item - making it easier to identify jewellery if it's lost or stolen.


Mappin & Webb has put together a guide to assist buyers when choosing "that special diamond purchase." It is based round four main criteria: cut, colour, clarity, and carat weight also referred to as the 4C's. This enables buyers to select a diamond based on the same criteria jewellers use to grade them.

Company's policies on Artificial Enhancement and Labour Exploitation

Artificial Enhancement

Although technologies, including lasering and fracture filling, have been developed to remove or disguise the natural impurities that occur in all gems, Mappin & Webb, according to its website "never knowingly sell gemstones whose clarity or colour has been artificially enhanced."

Its buyers work closely with suppliers to ensure that none of its offered diamonds and gems have been subjected to artificial intervention.

Labour Exploitation

Many of Mappin & Webb' suppliers are based overseas - including in Asian countries as they grow as centres of jewellery manufacture. Mappin & Webb only uses established and reputable manufacturers and suppliers.

  • Royal warrant

The company was granted a royal warrant in 1897 and continues to supply royalty, including Queen Elizabeth II and the Prince of Wales.


Mappin & Webb has been the target for a number of robberies. The Regent Street store was raided three times in 2008 while the Old Bond Street store was targeted in both 2009 and 2010.

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